Leena

Leena AI: Transforming Employee Experience through AI-Powered Assistance

Key Features:

1. Work Assistant:
   • Powered by WorkLM™, Leena AI's work assistant streamlines knowledge management and provides intelligent analytics.
2. Service Delivery:
   • Integrates with the entire tech stack to perform complex tasks using API documentation, ensuring effective functioning even without APIs.
3. Knowledge Management:
   • Allows the creation, access, and update of an enterprise knowledge base across various sectors such as Finance, Sales, IT, HR, Operations, and Legal.
4. Enterprise Insights:
   • Provides data-driven insights, uncovering patterns and trends for informed decision-making.
5. Work Automation:
   • Enables the automation of routine tasks, simplifying approvals and taking actions through seamless enterprise-wide integrations.
6. HR Initiatives:
   • Automates HR tasks, enhances employee engagement, and optimizes HR processes with AI-powered solutions.
7. IT Efficiency:
   • Leverages intelligent automation and virtual assistant capabilities to optimize IT operations and enhance productivity.
8. Sales Success:
   • Empowers sales teams with AI-powered insights, automated CRM updates, and personalized customer experiences for increased revenue.

Use Cases:

• HR Initiatives:
  • Streamlining HR tasks, enhancing employee engagement, and optimizing HR processes with AI-powered solutions.
• IT Efficiency:
  • Optimizing IT operations and enhancing productivity through intelligent automation and virtual assistant capabilities.
• Sales Success:
  • Empowering sales teams with AI-powered insights, automated CRM updates, and personalized customer experiences for increased revenue.

Customer Success Stories:

• Gulf Coca-cola Beverages:
  • Reported a 30% increase in employee productivity, 75% reduction in ticket resolution time, and 100% digital outreach to employees.
• Globe Telecom:
  • Experienced a 2.5X reduction in ticket resolution time, 77% faster ticket first response time, and a 139% reduction in manual ticketing.
• AirAsia:
  • Saw a 40% reduction in average resolution time, 30% automation of employee queries resolution, and 81% of employee tickets resolved in expected time.

Security and Compliance:

• Leena AI is GDPR compliant and adheres to SOC2, 27001, 27017, 27018, and 27701 standards.
• Offers secure data hosting on Amazon Web Services & MS Azure Cloud Services.

Recognition:

• Recognized by Gartner as a major vendor in categories like Virtual Assistant, Employee Experience Tech Orchestrators, Integrated HR Service Management, Onboarding Software, and Voice of the Employee.

In summary, Leena AI emerges as a transformative force in the realm of employee experience, leveraging AI to enhance productivity, streamline processes, and empower various facets of an organization, from HR to IT and sales. The platform's success stories and recognition underscore its effectiveness in revolutionizing the way enterprises approach employee engagement and operational efficiency.